1. What is the name of your factory and where is it located in?
Answer:Our factory name is China Zhongshan Litian Lighting CO.,Ltd, which is located in 2nd Yihui 2nd Road Maohui Industry, Sisha, Henglan Town, Zhongshan city, Guangdong Province, China.
2. Are you the true manufacturer who manufactures the products from raw materials?
Answer: We are a professional led lighting manufacturer.
3. How many workers does your factory employ?
Answer: There are 50 people in our company, including die casting workshop workers and assembly workers.
4. How many production lines do you have?
Answer: There are three products assembly lines and two products aging lines.
5. How many product ranges do you have?
Answer: We have three product ranges: outdoor commercial lighting, indoor commercial lighting and industrial lighting.
6. Can we visit your factory in the future to meet you in person and walk the factory floor?
Answer: Sure. Always welcome.
7. Does your factory have your own molding machines to make the tooling in-house or is it outsourced?
Answer:We have three molding machines to make the tooling in-house.
8. What months are your factories busy peak seasons?
Answer: The second quarter and the fourth quarter.
9. What is your time frame to produce orders in normal off peak seasons?
Answer: The production lead time of 500pcs led lights can be 15days.
10. Are you able to manufacturer urgent orders / larger orders more quickly?
Answer: Yes, we can.
11. What is your MOQ?
Answer: There is no MOQ.
12. Do you have product standards or certificates for any countries?
Answer: We have ETL, DLC of North America, and CE, ROHS and ENEC of Europe.
13. Does your company currently export products to any countries and if so, what countrie?
Answer: USA, Canada, Mexico, Italy, Dominica Republic, Poland, etc.
14. If so, what are the standard codes & which countries are they for?
Answer: ETL and CETL(Intertek 5011224),which is for North America.
15. Who are your main customers?
Answer: Eiko.
16. Do you supply any large department stores?
Answer: We do not directly sell led lights to the large department stores.
17. What laboratory do you use for your standard approvals?
Answer: 
18. Do you have a quality control system in place you can send me?
Answer: 
19. Do you offer private labelling with my branding?
Answer: Yes, sure.
20. Can I include a A4 / A5 colour insert into each product? If so, what is the cost per insert / product? (We will provide the design for the design for insert.)
Answer: Sure. It is free for you according to your quantity.
21. Do you include spare parts for free? If so, what spare parts do you have? What percentage of the order can you offer free spare parts?
Answer: Yes, it depends on your quantity. Over 1000pcs led lights can offer two free drivers and two led modules.
22. Can your factory manufacture LED lighting fixture from plans that we have designed and engineered?
Answer: Yes, we can do it.
23. We will be providing product packaging from a factory in China, is this okay?
Answer: Sure, it is ok.
24. We will send your company 3D files and 2D files. These files will include details to manufacture custom design Driver PCB and enclosure also L.E.D PCB design and layout & heatsink design. Can your manufacture these components ?
Answer: Yes, we can make it for you.
25. Will your company be open to sign and company chop our N.N.N agreement and any other documents that will protect our intellectual property ?
Answer: Yes, we will do it.
26. Who will be my main contact person at your company?
Answer: You can contact our sales manager Anna, whose email is annamiss1981@china-litianled.com. Or contact our other sales colleagues.
27. How about your product warranty?
Answer: The warranty is 5 years.